RT Clapp Automotive - a Main Street Auto shop

Evie Hudgins a month ago

Absolutely amazing experience with RT Clapp in Knoxville. I got a screw in my tire and needed it fixed as fast as possible. I dropped it off at 5 PM at closing and it was ready by 7 AM the next morning. They kept me updated throughout the entire process and even offered to send an uber to pick me up car was ready. Saul was so sweet and I will definitely be coming back here for all of my car needs and I definitely recommend RT Clapp to anyone having car trouble.

Sara Newberry 2 months ago

I came to Rt Clapp on magnolia referred to by another person and from The very start these amazing people took in all of my situation, my personal hardships and worked with me to the end.. before doing any work they checked my car and found every issue worked persistently until my car was running brand new.. called me along the entire way and helped me understand what was wrong and what they needed permission to do etc.. they also touched my heart personally when they Blessed me the way they did! I will forever recommend them and forever be a client of theirs. They didn’t “know me from Adam” and they still helped me until my car was fixed no money down didn’t make me pay diagnostic ran every test just I couldn’t say enough about the Greatness of these folks down at RT CLAPP on magnolia.. they did it all and r truly Blessing People! God Bless yall and I’ll see u again when the time shall come.. Thanks soooo much! Get down here yall if u have car trouble. I promise they are REAL people that have heart n understanding and also know they stuff!! Amen

james mckeefery 3 months ago

I’ve consistently had a great experience here. The staff is always friendly, professional, and genuinely committed to making sure customers are taken care of. They go above and beyond to provide excellent service. On one occasion, I had an emergency and needed my vehicle back sooner than expected. The team worked with me, contacted the necessary companies, and made every effort to get the parts and repairs completed as quickly as possible. Their willingness to help during a stressful situation meant a lot. I also appreciate how thorough and honest they are. When I came in with a flat tire, they inspected my vehicle and noticed that my brakes needed attention. They took the time to explain the issue, recommended the correct replacement parts, and made sure I understood what was needed without any pressure. Overall, I’ve always had a positive experience with the staff. Their professionalism, honesty, and dedication to customer service are the reasons I continue to trust them and would highly recommend them to anyone looking for reliable automotive service.

Jenifer 3 months ago

The team was absolutely wonderful! I was informed of each of the processes that were going to take place, with explanations and visuals of issues on my vehicle. I was kept informed of the service schedule. There was full cost transparency. Customer service was also awesome. I felt very welcome and appreciated for in choosing the store. Shoutout to this team!

Charitie Kennedy-Simpson 6 months ago

Had a wonderful experience with RT Clapp. Got my timing belt changed along with another thing, and the service was very quick. Dropped it off Monday and got it back Tuesday morning. The guy at the front desk was very friendly and helpful, and they have multiple options for payment which is nice also. They also gave me a 2 year warranty on what I had done, which makes me feel confident with the job done and eases my mind for if something were to happen, I know they'd come through. I will come here for all of my needs regarding car service and will recommend this shop to everyone who needs a reliable, professional, quick & easy place to go. Thanks again RT Clapp. My car is running great now 🙂🥳